> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.kanchenq.am/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# The app is freezing or loading very slowly.

This is usually caused by a poor network connection or a corrupted app cache. Try closing the app entirely (swiping it away from your recent apps list) and reopening it. If the issue persists, uninstalling and reinstalling the app from the App Store/Google Play will clear the cache and resolve most visual glitches.