> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.kanchenq.am/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How does the in-app Customer Support work?

Tap the "Customer Support" button on your Account page to open our native Crisp Chat. You can send us text, images, or files. If you close the app while waiting for a reply, don't worry—we will send you a push notification and an email the moment our team responds.