Kanchenq Help Center
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Using Services
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What if I need to cancel my request?
You can cancel any request free of charge as long as its status is "Pending." Open the request details and tap the "Cancel" button. If the service has already been accepted or is in progress, cancellation policies may apply depending on the specific service category.
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How do I request a service?
From the Home screen, browse or search for the category you need. Fill out the specific requirements, choose your preferred date/time, and tap "Submit Request."
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Can I track the status of my request?
Yes. Go to the "My Requests" tab. Here you can view the live status of your order (e.g., Pending, Accepted, In Progress, Completed).
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